Entrepreneur and philanthropist Marc Sparks is a quintessential American success story. He went from being a marginal student in high school to being a successful businessman that has made millions.
Along the way he has started more than 60 companies including several restaurants, an auto insurance company, the private equity firm Timber Cree Capital, as well as several telecommunications companies.
Plus for almost 30 years he has supported philanthropic causes like the homeless shelter called the Samaritan House, Homes for Humanity and the American Can! Academy, a Dallas, Texas based magnet school.
In addition to the support he provides for local charitable organizations, Sparks has recently completed another project designed to inspire people to overcome hardship and succeed.
This project is a book that chronicles the life of Marc Sparks. Called ‘They Can’t Eat You’, the book shows how Sparks dealt with a multitude of issues he faced.
It also chronicles his poor educational background and how he gathered the skills necessary to become a successful businessman. It is the type of book that can help people to understand that you don’t have to be a great student to do well in business.
But Marc doesn’t just inspire people and leave them to make their way. He also created an incubator program through which he provides local entrepreneurs with the resources, services and mentorship they need to be successful.
According to Good Reads, each year Marc Sparks and his staff selects three sets of businesses that will be given the services. The support Marc Sparks and his team provides often makes the difference between success and failure for those companies. Often the guidance Marc Sparks is able to provide those companies is as valuable as any of the other resources they receive.
One of the mot important lessons on building a successful business that Marc Spars shares is the importance of customer service. Sparks explains that companies spends large amounts of money to acquire a customer but lose them because the staff does not take the time to ensure the customer is being taken care of properly after the sale.
He teaches that lousy customer service has caused numerous companies to fail. Sparks says it’s preposterous to blow off customers that company spends hundreds or thousands of dollars to acquire.
Marc Sparks explained providing quality customer service can make or break a company. He feel it’s among the most important lessons he teaches.
Learn more about Marc Sparks: http://www.marcsparks.com/